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The Work of Doctors at the Sheremetyevo International Airport


Long Shifts, Teamwork, and the Importance of Maintaining a Positive Attitude

Doctors fight on the front lines every single day. The team of doctors at the Sheremetyevo International Airport are entrusted with the critical task of protecting the health of individuals entering Russia and travelling around the country. The threat posed by the coronavirus pandemic has transformed the everyday lives of doctors working at Sheremetyevo into a never-ending sequence of heroic feats.

Find out how the airport doctors help save millions of lives.

Lyubov Tsyraeva, Therapist at the Sheremetyevo
Airport Medical Clinic

If you've ever run into this friendly woman in a park or on the stairway, you would never guess that she has been protecting the health of Russian citizens since the end of January, when the country began to receive disturbing news from abroad and the word COVID started appearing in the headlines increasingly often.

As part of the team of doctors working at the Sheremetyevo International Airport, medics of the Federal Service for Surveillance on Consumer Rights Protection and Human Well-Being, and Disaster Medicine teams, Lyubov monitors the health of both her passengers and her colleagues. On every shift, she makes an invaluable contribution to the lives of millions.


She began her work the very first day that passengers arriving from the worst-hit countries were required to undergo a mandatory examination and be tested for the coronavirus. As part of the team of the Sheremetyevo Airport doctors on duty, Lyubov had to work long hours in the terminals while wearing full gear, as she tried to keep the disease from spreading to Russia.

And even now, as the country is gradually returning to normal, a call reporting a possible case of the virus may come in at any second.

When this happens, Lyubov needs to put on a special protective suit as quickly as possible and rush to the rescue, examining the patient and taking their temperature. If she detects any signs of COVID-19, the potentially infected person is separated from the main passenger flow and placed in the isolation ward. Once their biomaterial is taken for analysis, they get transported to a medical institution with all of the necessary safety precautions.

Roman Chetverikov, Medical Assistant at the Sheremetyevo Airport Medical Centre

Roman has been working at the airport for more than four years and knows that the key to success is the way you approach passengers. For this reason, at the end of January 2020, when the Sheremetyevo International Airport declared an emergency epidemiological situation and mandatory testing for all passengers arriving to Russia from the countries worst-hit by COVID-19.


Roman was one of the few people who could effectively communicate with any passenger and persuade them to undergo the required procedures.

With the support of his colleagues from the Sheremetyevo Airport Medical Clinic and his good temper, Roman can convince even the most impatient and difficult passengers to undergo the necessary testing, even those from abroad, who do not speak Russian and are reluctant to undergo any medical procedures.

Despite the insane levels of stress, the need to examine thousands of passengers in a single shift, and the risk of getting infected and putting his loved ones in danger, Roman manages to both retain his good spirit over these long arduous days and find the strength to calm nervous patients and support his colleagues on shift.

Anastasia Ratnikova, Medical Assistant at the Sheremetyevo Airport Medical Clinic

Anastasia returned from her honeymoon just a week before the start of lockdown. Nevertheless, she immediately joined the Sheremetyevo Airport medical team in the fight against the coronavirus infection.


Every day since the start of the lockdown, she has courageously faced danger and come into contact with potential carriers of the virus.

Calmly and patiently, as would be expected from a third-generation doctor and the spouse of a Ministry of Emergency Situations officer, she follows all of the necessary regulations to prevent the coronavirus disease from spreading to the country.

Since the end of January, when the airport declared an emergency epidemiological situation, Anastasia has spent many hours taking samples from passengers arriving from the countries worst-hit by the virus. She's been disinfecting offices and conducting routine but nonetheless extremely important regulatory measures.

Today, she is on the front lines of the fight for the health of her compatriots. She will rush to airport terminals and board airplanes at even the slightest suspicion of the coronavirus disease.

Polina Shmychkova, Therapist at the Medical Clinic Supervising the Medical Centres of the Sheremetyevo International Airport

An optimist and the heart of her team, Polina has been boosting employee morale since the first days of the emergency epidemiological situation at the Sheremetyevo Airport in late January, long before Russia declared a state-wide lockdown.


In many ways, her positive attitude is what allowed the medical team of the Sheremetyevo International Airport to get through the most intense and never-ending workloads and persevere through the total medical screenings of every passenger arriving from the countries worst-hit by the pandemic.

The feeling of being needed and the importance of their work to prevent the spread of the virus has helped the doctors keep their strength. And now that the most stressful days are behind, you won't see any fatigue in Polina's eyes. Instead, there is pride in herself and her colleagues. She knows the importance and necessity of the work that they have done in these first months and that their early response made it possible to prevent a massive spread of COVID-19 within the country.

The exhausting, hard, and selfless work of the Sheremetyevo Airport doctors, which began long before the introduction of the official state-wide lockdown in Russia, allowed the country to secure the necessary number of hospital beds and emerge from this difficult situation quickly and with minimal losses.

Suzanna Zhuravleva, Medical Assistant at the Medical Centre under the Medical Clinic Terminals of the Sheremetyevo International Airport

Suzanna has wanted to be a medical doctor since she was a schoolgirl. From the end of January, as she worked long hours on her feet, wearing special protective shoes and clothes, she became even more confident in her choice.


Together with the Federal Service for Surveillance on Consumer Rights Protection and Human Well-Being, Disaster Medicine teams and her colleagues at the airport, Suzanna conducted a total medical screening of every international flight passenger at the Sheremetyevo Airport terminals and on board. Now that the situation is returning to normal, Suzanna and her colleagues remain at their posts on full alert, each day contributing to the airport's preventive measures aimed at protecting the health of their compatriots and guests of the country.

Doctors like Suzanna have helped us keep this insidious virus under control.

The well-coordinated work of the medical team at the main airport of the country has stopped the virus on Russia's doorstep and helped the country avoid a high infection rate.

Anton Arzamastsev, Сardiologist and Therapist at the Sheremetyevo International Airport, Ambulance Doctor

Dr. Arzamastsev conducts work to prevent the spread of COVID-19 and treat patients suffering from this new virus. He fights on three fronts at the same time: the hotspots of the Sheremetyevo International Airport, as part of a specialised ambulance team, and lastly, at the Federal Research and Clinical Centre of the Federal Biomedical Agency of Russia, the place of his clinical residency training in cardiology.


Anton decided to become a doctor at an early age. By his own admission, he did not have a clear idea of what he wanted to do at the time. His parents helped him choose his future profession when he was in the 10th or 11th grade. And only during his 3rd or 4th year of university did Anton realise that he had made the right choice. He began giving consultations to relatives and friends, making use of the experience he had gained in class, and recognised the immense importance of his profession.

Anton is certain that today this importance has only grown. 'Who, if not us — the young, healthy, and ambitious — is supposed to work for the sake of our loved ones, friends, and the entire country?', Anton says with a smile, before continuing: 'The number of current COVID-19 patients has decreased, but the important part is not to let down our guard. You should still wear a mask in public and keep your immune system strong. And those who suffer from underlying conditions should maintain their regular treatment prescribed by their doctor'.


Sheremetyevo Alexander Pushkin International Airport is the largest airport of Russia for passenger and freight traffic, the number of takeoffs and landings, overall area, and capacity of its cargo complex. The airport route network includes over 200 destinations.

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